Balto Blog
4 Time-Tested Strategies to Overcome the “I’m Busy” Objection
“Sorry, I’m busy.” One quick click and a dial tone later, and you’ve lost the call before it even began. Sound familiar? Between “I don’t have time for that,” and, “Call back at a different time,” being busy is one of the most common objections in contact centers. In fact, after analyzing over 140 million…