Download Presentation Slides (PDF) Resources shared during the broadcast: Download presentation slides (PDF) How to Recession-Proof Your Contact Center, According to 360+ Executives See Balto in Action – Schedule a Demo
9 Tips and Tactics to Politely Control Difficult Customer Calls – with Myra Golden Time to Read 1 minute Read More 9 Tips and Tactics to Politely Control Difficult Customer Calls – with Myra Golden
How to Fix Contact Center Onboarding, According to 400+ Agents and Managers Time to Read 1 minute Read More How to Fix Contact Center Onboarding, According to 400+ Agents and Managers
How eHealth Improved Agent Performance Using Balto’s Real-Time Coaching Time to Read 1 minute Read More How eHealth Improved Agent Performance Using Balto’s Real-Time Coaching
Developing a Great Agent Experience in Your Contact Center – with Blair Pleasant Time to Read 1 minute Read More Developing a Great Agent Experience in Your Contact Center – with Blair Pleasant
Building a Profit-Driving Contact Center – Insights from 360+ Executives Time to Read 1 minute Read More Building a Profit-Driving Contact Center – Insights from 360+ Executives
3 “R” De‑escalation Method for Contact Center Agents – with Myra Golden Time to Read 37 minutes Read More 3 “R” De‑escalation Method for Contact Center Agents – with Myra Golden
